We at E-PAGA pledge to deliver the highest possible quality of products and services while working to provide innovative, efficient, and reliable solutions in keeping with our goal of becoming trusted, long-term partners to those who have placed their trust in us.
To honor our commitment to quality, we have developed and adopted a comprehensive quality management system that is continually reviewed and updated, reflecting E-PAGA’s culture of excellence, accountability, and ongoing improvement. Key aspects of our quality management system include:
- Selecting outstanding team members, providing them with the best possible resources and support, and investing in their continued growth and development.
- Cultivating strong, productive relationships with our stakeholders—including clients, suppliers, subcontractors, other affiliates, and the greater community—built on mutual respect, full transparency, prompt communication, and dependable follow-through.
- Applying a systematic, rigorous quality monitoring, testing, and evaluation process to each measurable outcome that incorporates input from cross-functional teams at multiple development stages allows us to address any issues early and proactively enhance products and services.
Recognizing our duty to safeguard information related to our employees, clients, suppliers, subcontractors, consultants, prospective clients, and other relevant partners with the greatest respect and care, E-PAGA is dedicated to following stringent information security policies and procedures to guide our business operations.
We pledge to establish, implement, maintain, and continually improve an information security management system (ISMS) that preserves the integrity, confidentiality, and availability of information stored, processed, transmitted, or handled by E-PAGA’s information systems.
All E-PAGA team members will receive regular, thorough training to ensure ongoing adherence to current ISMS protocols, which will reflect ISO/IEC 27001:2013 standards and pertinent legal, regulatory, and contractual requirements. All third parties doing business with E-PAGA must comply with the applicable information security requirements articulated in E-PAGA’s ISMS policy.
